September 16, 2020

Court of Appeal Justice Marina Paperny rushes decision to "beat the timing" of the Plaintiff's application seeking permission to appeal Justice Paperny's refused recusal; Justice Paperny's decision is filled with errors


Update September 17: Click here to read the plaintiff's appeal factum with her important grounds in the "Grounds of Appeal" section at paragraphs 68-92, that Justice Marina Paperny falsely and egregiously stated were too repetitive to review and that it was more "expedient" not to.

The enormity of unfairness surrounding the self-represented plaintiff's appeals in the lawyer misconduct lawsuit against Gowlings lawyers Megan McMahon and Taryn Burnett is shocking.   

The plaintiff Carbone filed an application seeking the recusal of Justice Marina Paperny on September 4, 2020, after she learned on September 3 that Justice Paperny was on the appeal panel for her appeals #1901-0179AC/1901-0078AC. The plaintiff's further recusal application materials were filed as soon as possible, on the morning of September 8. The recusal application was necessary given the serious apprehension of bias raised over many years involving Justice Paperny in both the lawyer misconduct case and the underlying medical malpractice case. 

Click here to read the plaintiff's application seeking recusal of Justice Paperny, which contains many of the issues concerning apprehension of bias.

Justice Paperny gave her oral decision refusing recusal on September 8. In doing so, she ignored important facts raising apprehension of bias, made errors, and was extremely defensive. It was then necessary for the plaintiff to file an application for permission to appeal to a panel Justice Paperny's oral decision refusing recusal. The purpose of the permission to appeal application is for Justice Paperny's refused recusal to be reviewed by a panel of the court with a view to replacing her with a new appeal panel member so that the full appeal can be adjudicated fairly.  

After the plaintiff already submitted her application document and affidavit on September 10, 2020 for her application seeking permission to appeal to a panel Justice Marina Paperny's oral decision refusing recusal, and after she advised her memorandum of argument for this application was forthcoming, Justice Paperny egregiously rushed to get a full appeals decision out before the Applicant's application could be adjudicated. 

Justice Paperny's sheer desperation in attempting to beat the timing of the plaintiff's application seeking permission to appeal her refused recusal decision is absolutely shocking. It is not even possible for a full appeals decision with approximately 20 grounds of appeal, due to the extensive serious errors of Justice Michele Hollins, to be fully and fairly adjudicated in one week. 

Click here to read the plaintiff's Notices of Appeal setting out the significant errors made by Justice Michele Hollins at the Court of Queen's Bench.

Click here to read the plaintiff's amended factum with the facts, grounds of appeal, argument and some of the case law relied on. It is also egregious that the appeal panel headed by Justice Paperny refused to allow the plaintiff sufficient time to read portions of this amended factum that were not in her original factum. Related to this, the facts of the Court of Appeal case management officer Laurie Baptiste's egregious misconduct are well known: Laurie Baptiste refused to file the plaintiff's amended factum containing critical additional facts, argument and case law at the request of opposing Respondents/Defendants counsel Perry Mack, despite that the plaintiff submitted her amended factum according to the directed 42-page factum limit for both parties and on the directed deadline of October 1, 2019, albeit by email with hardcopies prepared the next morning. The amended factum is required for informed and fair adjudication of the appeals.

It is also shocking that Justice Paperny rushed to get a full appeals decision out before the permission to appeal application could be heard, given the plaintiff has evidence that Justice Paperny knew the plaintiff's application seeking permission to appeal was in progress. For example, the plaintiff has correspondence dated September 15 from Justice Paperny about the page limit for the memorandum of argument for the application. This correspondence states: "Justice Paperny has considered your request to file a memorandum of up to 13 pages in relation to your application for permission to appeal the decision denying your recusal application. Your request is granted on the condition that the respondents also be permitted to file a reply memorandum of up to 13 pages, if required."  

When the plaintiff learned on September 16 the full appeals decision was rushed for release the next day, the plaintiff submitted her memorandum of argument also on September 16, which shall be amended with further facts and argument given the circumstances.

Below is the plaintiff's (applicant) memorandum of argument filed September 16, supplementing her application and affidavit already submitted on September 10, seeking permission to appeal to a panel Justice Paperny's refused recusal from the appeal panel. As stated in the memorandum of argument, below, the plaintiff shall amend it with facts and argument given the emergency basis on which it was filed. These application materials were filed in advance of any appeal decision details being released or made known.

Update September 17: 

There are significant "errors" in the appeal decisions headed by Justice Marina Paperny and they will be appealed to the Supreme Court of Canada. The level of failure to fairly and transparently adjudicate the extensive errors made by Justice Michele Hollins is beyond egregious. Justice Paperny, as with all of her decisions when it comes to this plaintiff in the lawyer misconduct case and underlying medical malpractice case, refused to state the grounds of the appeal, facts, argument and case law which must be done in order to fairly adjudicate any appeal. This is in fact one of the grounds in the plaintiff's application seeking her recusal. It is more than clear the recusal was required in the interest of justice.  

For example, Justice Paperny said there are 26 grounds of appeal so she will not go through them because it is "easier" for her not to. This is egregious. The basis of an appeal is the grounds. They state the errors the lower court, Justice Hollins, made. Justice Paperny knows full well that the plaintiff's grounds of appeal, supported by the lower court record, argument, evidence and case law, are solid so she failed to state the grounds of the appeal. 

Click here to read the plaintiff's appeal factum with the "Grounds of Appeal" section at paragraphs 68-92, outlining the distinctly different and important grounds that Justice Paperny falsely and egregiously stated were too repetitive to review and that it was more "expedient" not to. The facts and argument sections elaborate on these grounds. 

Justice Paperny further twists the truth and the law when she purports the claims were not proven in order to help Justice Hollins out of her web of falsehoods. It is absolutely false that there was any adjudication of the plaintiff's claims. There is no such opportunity of testing of claims, or adjudication of them, on an amendments application or striking application. Justice Paperny knows that the appeal before her is based on the errors in Justice Hollins' adjudication of the plaintiff's application to amend her statements of claim to add further claims and particulars, and the defendants' application for striking. Both type of applications are based on the pleadings only (the wording/facts of the allegations in the statements of claim and elements of each "cause of action") and not adjudication of the claims. There was no adjudication whatsoever on the merits of the claims in this lawyer misconduct case; testing on merits of claims is only done at trial or on a summary judgment application. It is also significant that the plaintiff filed extensive evidence, which both Justice Hollins and Justice Paperny egregiously ignored, while the Respondents had no evidence whatsoever. 

Justice Hollins, and subsequently Justice Paperny, desperately sought to stop the case before it could go to trial, at which they know the plaintiff's claims of lawyer misconduct, and more, will be proven. Indeed, Gowlings lawyers Megan McMahon and Taryn Burnett's serious misconduct does reflect poorly on the justice system. Justice Paperny and Justice Hollins have no right to suppress the truth, and everyone knows anyway. These judges need to re-examine why they are judges - to serve the public, not guilty lawyers who give their profession a bad name. The court must uphold its responsibility through its inherent jurisdiction to sanction and punish deliberate, malicious conduct and abuse of process by lawyers. The Supreme Court of Canada made this responsibility clear in its recent seminal decision Quebec (Director of Criminal and Penal Prosecutions) v. Jodoin, 2017 SCC 26. 

Justice Paperny thinks no one will notice or care that she has debased the law and ignored the appeal grounds because the plaintiff is self-represented. She has a history of disdain for self-represented persons. While Justice Paperny may not care what the public, her peers, and the legal community think of her, she should at least have regard for the fact that her actions reflect upon the justice system and erode the public's confidence in the administration of justice. 

Given Justice Paperny's tactical maneuvering noted above, and other conduct issues, it will also be necessary for the plaintiff to file a complaint with the Canadian Judicial Council, which shall be posted on this blog.




1.                  This is the initial version of the Memorandum of Argument of the Applicant/Appellant/Plaintiff seeking permission to appeal to a panel the Honourable Justice Marina Paperny’s oral decision dismissing the Applicant’s application seeking her recusal from the appeal panel for her appeals #1901-0179AC/1901-0078AC. The Applicant shall file an amended Memorandum of Argument given the circumstances below.

2.                  The Applicant brought the recusal application seeking Justice Paperny’s recusal from the appeal panel due to significant apprehension of bias raised over a significant time period. The Application for recusal was heard and decided orally on September 8, 2020. The Application for recusal was filed as soon as possible after the Applicant became aware on September 3, 2020 that Justice Paperny was on the appeals panel. She advised the Court of this forthcoming recusal application on September 3, 2020, filed an initial recusal application on September 4, 2020, and filed amended application materials at the first opportunity after the long weekend on the morning of September 8, 2020.

3.                  On September 10, 2020, the Applicant submitted her application for permission to appeal to a panel Justice Paperny’s recusal decision, with an accompanying affidavit affirmed September 10, 2020. Her application advised her Memorandum of Argument for the permission to appeal application was forthcoming given the short timing of events. The Court did not file it and, on September 11, 2020, it advised that a Memorandum of Argument must be filed at the same time. The Applicant wrote to Justice Paperny on Monday, September 14, 2020, advised her of the information the Court gave her about the memorandum for her application for permission to appeal to a panel Justice Paperny’s refused recusal, and also requested a page limit of 13 pages for her forthcoming memorandum for the application. On September 15, 2020 the Applicant was advised Justice Paperny allowed both parties a memorandum page limit of 13 pages.

4.                  Suddenly, on September 16, 2020 the Court sent a letter to the Applicant advising that the decision for her appeals #1901-0179AC/1901-0078AC was being released on September 17, 2020. When the Applicant read the letter, the Applicant replied to the Court advising of her confusion, given that her application for permission to appeal to a panel Justice Paperny’s recusal decision must be heard and decided before the appeals decision with Justice Paperny on the panel can be given in consideration of the circumstances. Justice Paperny and the Court were aware of the Applicant’s permission to appeal application since September 10, 2020.

5.                  It is highly significant that the Applicant submitted to the Court on September 10, 2020 her initial application seeking permission to appeal to a panel Justice Paperny’s oral decision refusing to recuse herself from the panel.

6.                  It would appear that Justice Paperny is rushing to get a decision out on appeals #1901-0179AC/1901-0078AC, knowing full well that the Applicant’s timely application seeking permission to appeal her refused recusal was initially submitted on September 10, 2020 with her memorandum for same forthcoming. It is clear that the permission to appeal decision must be adjudicated before Justice Paperny can make any decision, if at all, on appeals #1901-0179AC/1901-0078AC.

7.                  It is also highly concerning that Justice Paperny appears to be making a rushed decision on the appeals just heard on September 8, 2020, given the Applicant’s application seeking permission to appeal Justice Paperny’s oral decision states that her Supreme Court of Canada leave to appeal application, which appeals Justice Peter Martin’s erroneous decision refusing permission to appeal his earlier decision, would be decided in a reasonable amount of time and was necessary before an appeals decision was made for appeals #1901-0179AC/1901-0078AC. The Applicant’s Supreme Court of Canada leave to appeal application concerns Justice Martin’s errors regarding his earlier decision with respect to the case management officer Laurie Baptiste’s egregiously unfair refusal to file the Applicant’s amended factum at opposing Respondents/Defendants counsel Perry Mack’s request, despite that the amended factum complied with the directed 42-page factum limit for both parties and was submitted on the directed deadline of October 1, 2019, albeit by email and with hardcopies submitted the next morning. The Applicant’s amended factum contains highly critical additional facts, argument and case law necessary for an appeal panel’s informed adjudication of appeals #1901-0179AC/1901-0078AC.

8.                  It appears Justice Paperny is rushing a decision on the appeals #1901-0179AC/1901-0078AC based on her knowledge that the Applicant has applications in progress for (a) permission to appeal to a panel Justice Paperny’s oral decision refusing recusal; and (b) Supreme Court of Canada leave to appeal application which will likely change the course of the appeals decision as it seeks to ensure the appeal panel has the Applicant’s amended factum before it for informed appeal adjudication.

9.                  The circumstances and rush decision in play which have the appearance of seeking to beat the timing of the Applicant’s crucial applications in progress are highly shocking and egregious. The Applicant’s materials will be submitted to many public offices across Canada and there will be no confusion as to the circumstances.

10.              The Applicant has submitted the within memorandum on an emergency basis, September 16, 2020, so that these facts are clear before any decision on appeals #1901-0179AC/1901-0078AC are known or released.

11. Given the emergency basis upon which this Memorandum of Argument has been filed, the Applicant will be amending this Memorandum of Argument in due course and it will total 13 pages, as mentioned above, and contain extensive further facts raising apprehension of bias concerning Justice Marina Paperny. Therefore, the facts and argument sections for the Applicant’s application seeking permission to appeal to a panel the oral decision of Justice Paperny will be contained in her amended Memorandum of Argument.


September 8, 2020

Application for Recusal of Justice Marina Paperny, Court of Appeal


On September 3, the plaintiff in the lawyer misconduct case against lawyers Megan McMahon, Taryn Burnett and Gowlings this blog reports on learned that Justice Marina Paperny was on the appeal panel to hear her appeal. 

Due to concerning issues over many years that raise a reasonable apprehension of bias, it was necessary for the plaintiff to file a recusal application prior to the appeal hearing, seeking that Justice Paperny recuse herself from the appeal panel. 

Some of these issues raising apprehension of bias concerning Justice Paperny involve:

(a) Justice Paperny repeatedly assigns herself to the plaintiff's most significant appeal and appeal application matters in the lawyer misconduct case and the underlying medical malpractice case and dismisses them with blatant disregard for the plaintiff's most important facts, argument and evidence; 

(b) The defendants/respondents Megan McMahon, Taryn Burnett, Gowlings and their lawyer Perry Mack judge shopped for Justice Paperny's assignment to the present appeals, which they did not even deny on reply submissions; 

(c) Justice Paperny's previous decision denying the plaintiff's appeal to remove Justice Earl Wilson from the case (whom the defendants judge shopped for) was properly later reversed by the Court of Queen's Bench Chief Justice, suggesting that Justice Paperny should not be given another opportunity to err again in the same case on the same issue in the present appeals; 

(d) Justice Paperny and the trial judge Charlene Anderson in the underlying medical malpractice case are personal friends as witnessed by the plaintiff at a restaurant they were at with two girls in soccer uniforms, and despite which Justice Paperny assigned herself to the plaintiff's appeals (in-trial appeal and later full appeals after trial) from Justice Anderson's erroneous decisions and egregiously dismissed them without any regard to the facts, argument and evidence (the ongoing pattern); 

(e) a review of case law involving Justice Paperny shows her "perceived disposition" (Gashikanyi at para. 71) is to dismiss any appeal containing a ground of apprehension of bias, unless to do so would benefit self-represented plaintiffs to the detriment of defendant lawyers; and 

(f) extensive further issues raising apprehension of bias (see plaintiff/applicant September 7 affidavit.)  

The plaintiff filed the original application on Friday, September 4, the day after she became aware of the appeal panel composition. She advised within the application document that, given she had just learned this the day before, she would be amending it as soon as possible to add further grounds and file a memorandum of argument and affidavit in support, which she did the morning of September 8. The plaintiff's affidavit affirmed September 7 for the recusal application is a must read to understand the enormity of apprehension of bias concerning Justice Paperny.

The plaintiff made clear in the recusal application documents that the only Court of Appeal judge she would begin to have concerns with is this judge. This includes that she stated in correspondence and court documents filed with the Court of Appeal for this appeal a year and more ago, that it was respectfully submitted that matters should be heard by any judge other than her.

For example, the plaintiff's pre-appeal application filed on November 14, 2019 states: 
"It is respectfully submitted that this application be heard by any justice other than the Honourable Paperny JA."

Below is the plaintiff's (applicant) Memorandum of Argument for her application seeking the recusal of Justice Paperny.

Update September 10, 2020: Justice Paperny refused to recuse herself when this application was heard on September 8. On September 10, the plaintiff submitted application documents seeking permission to appeal to a panel this refused recusal. It is critical to the fair adjudication of her important appeals that Justice Paperny be replaced with a new panel member.




Introduction and Relief Sought

1.                  This is the Memorandum of Argument of the Applicant/Appellant/Plaintiff seeking the recusal of the Honourable Justice Marina Paperny from the appeal panel assigned to appeals #1901-0179AC/1901-0078AC due to significant apprehension of bias raised.

2.                  This case is about egregious lawyer wrongdoing by the Respondents/Defendants Megan McMahon, Taryn Burnett, and their law firm Gowling WLG LLP (formerly Gowling Lafleur Henderson LLP, “Gowlings”). The Respondents maliciously harassed, defamed and defrauded the Applicant, unlawfully intruded upon privacy, and made misrepresentations to, and perpetrated fraud upon, the Court, among extensive further wrongdoing, for the purpose of personal and irrelevant attack on the Applicant in abuse of legal processes and outside their client’s interest. The Respondent lawyers committed this misconduct while acting as defence counsel in the underlying medical malpractice matter involving surgical injury to the Applicant.

3.                  In adjudication of the Applicant’s application for amendments and the Respondents’ application for striking, Court of Queen’s Bench Justice Michele H. Hollins egregiously and dishonestly misrepresented facts and failed to acknowledge the Applicant’s pleadings and evidence, or provide meaningful analysis. She further allowed outrageous excessive costs significantly departing from jurisprudence, and admitted she made the costs order arbitrarily and intended for the Applicant to appeal it. Justice Hollins did so while operating under serious conflicts of interest and apprehension of bias, including that at the same time of Justice Hollins’ assignment as case management judge to this case in November 2017, Respondents’ counsel Mr. Mack advised by letter December 1, 2017 that Justice Hollins is currently a Director of the Canadian Bar Foundation (CBF) and the Canadian Bar Law for the Future Fund (LFF) for which the Respondent Gowlings is legal counsel. Justice Hollins failed to make any disclosures on the record of potential conflicts in non-noncompliance with this Honourable Court of Appeal’s decision in this same case in the Applicant’s favour, Carbone v. McMahon, 2017 ABCA 384.

The Facts

4.                  Last year, in July 2 and 3, 2019 email correspondence [Applicant Affidavit, Sept. 7 2020 “Affidavit”] with the Court of Appeal case management officer Laurie Baptiste and opposing Respondents/Defendants counsel Perry Mack, the Applicant stated her concern that Mr. Mack may be attempting to have Justice Marina Paperny assigned to the appeal panel, which has recently become a reality. The Applicant wrote: “For various reasons, I believe that Mr. Mack is trying to have Justice Paperny assigned to the appeal panel for these appeals.”

5.                  The Applicant filed an application on November 14, 2019 seeking to rescind the Court of Appeal case management officer Laurie Baptiste’s unfair refusal to file her amended factum at Mr. Mack’s request, despite that the Applicant submitted it on the directed deadline of October 1, 2019, albeit by email and with hardcopies prepared the next morning. This application, at para. 16 on page 8 [Affidavit], states: “It is respectfully submitted that this application be heard by any justice other than the Honourable Paperny JA.

6.                  The Applicant had a formal adjournment application for the appeal hearing of the present appeals, which she informed the Court multiple times was forthcoming [Affidavit], including on the Court’s requested response date of August 19, 2020 for appeal hearing format during the pandemic and any adjournment. Mr. Mack had put the Applicant to the task of a formal application when he unreasonably refused to consent to an adjournment (despite his own adjournments) or the hearing format she required during the pandemic due to her unique needs as a self-represented person. Despite that her application was forthcoming, in September 2, 2020 correspondence, the appeal panel (justice names not yet disclosed) stated that based on “correspondence exchanged between the parties”, which included Mr. Mack’s request to bypass the Applicant’s adjournment application, the appeal hearing would proceed September 8. This predetermination was made by the panel without consideration of the Applicant’s submissions forthcoming in her adjournment application. Given the predetermination and procedural unfairness, in correspondence to the panel dated September 3, 2020 [Affidavit] the Applicant raised the issue of recusal with the appeal panel. Her letter states in part: “I do not know the names of any of the assigned panel justices as they are not available at this time of 7:00am on September 3 and therefore my request is not related to any particular judge on the panel. The only judge I would begin to have a concern with sitting on my appeals is the Honourable Justice Marina Paperny due to certain events.”

7.                  On September 3, 2020, the Applicant submitted her application seeking adjournment, requested hearing format, and related relief of permission to appeal the prior decision with respect to Ms. Baptiste’s unfair refusal of her amended factum materials that needed to be before the appeal panel for informed adjudication. After the Applicant submitted her application and affidavit, the Registry advised they were rejected at the appeal panel’s direction [Affidavit].

8.                  The Applicant became aware at end of day, September 3, 2020 that Justice Marina Paperny was assigned to hear her appeals, and she promptly advised the Court [Affidavit] she would file a recusal application, and did so on Friday, September 4, 2020.

9.                  There is a length history of issues concerning Justice Marina Paperny over years, which raise an apprehension of bias. She has repeatedly assigned herself to the Applicant’s most important appeals and appeal applications in both the present lawyer misconduct action and the underlying medical malpractice action, and dismissed them without regard for the Applicant’s most important grounds, evidence and procedural rights [see Appendix and Affidavit].

10.              On June 10, 2014, Justice Paperny unfairly dismissed a separate appeal of the Applicant  in this lawyer misconduct case, which sought to remove Justice Earl Wilson as case management judge due to judge shopping by Mr. Mack and the Respondents, conflict of interest, and apprehension of bias. Justice Paperny’s erroneous decision was later properly reversed by the Chief Justice of the Court of Queen’s Bench when he removed Justice Wilson from this case.

11.              The next day, on June 11, 2014, Justice Charlene Anderson, the trial judge in the Applicant’s medical malpractice case, unfairly dismissed her case in blatant disregard for the facts and her strong evidence, witness testimony, and binding case law (see Appendix).

12.              In September 2014, the Applicant saw Justice Paperny at a restaurant with Justice Anderson. The Applicant’s September 7, 2020 affidavit states important details about this chance sighting of their personal friendship which raises apprehension of bias, and about the inappropriate behaviour Justice Anderson displayed toward the Applicant. Despite that Justice Paperny knew the Applicant was aware of the appearance of their personal friendship, Justice Paperny nevertheless chaired the June 2015 appeal panel hearing for the Applicant’s appeals of Justice Anderson’s unfair medical malpractice trial decision, and Justice Paperny subsequently unfairly dismissed her appeals therefrom. The Applicant’s letter dated September 24, 2015 to Justice Paperny [Affidavit] highlights concerns and references the sighting of her and Justice Anderson. The Applicant’s letter to the Court and Justice Paperny dated August 15, 2016 [Affidavit] in reply to Court correspondence, provides further insight on Justice Paperny’s unfairness, including her refusal to hear the Applicant’s urgent 2014 in-trial leave to appeal application before this Court, which was required due to Justice Anderson’s egregious denials of the Applicant’s rights during trial [Affidavit].

The Law and Argument

13.              Confirmation that judges at the Alberta Court of Appeal are not randomly assigned to appeal panels and that individual discretion is present, creating appearance of bias, can be found in this Court’s own decision rebuking its process for selecting appeal panels. In R. v. Gashikanyi, 2017 ABCA 194 at paras. 3 & 71, with principles also applicable to civil cases, this Court stated:

The Court of Appeal of Alberta does not adhere to a protocol for the random assignment of judges…nor does the court have transparent, objectively defined automatic systems for determining panel compositions and case assignments. That failure exposes the Court to perceptions, whether accurate or not, of having violated the principles that are the heart of adjudicative fairness.

The presence of individual discretion in a system of assignment poses a risk that some may think that panellists will be selected based on their perceived predispositions. An appellate court that utilizes discretionary, non-random methods to assign (or to replace an assigned judge) leaves open the potential for manipulation. It is this potential that is problematic because, even if manipulation is not actually occurring, the lack of objective guarantees or protections against such abuse can breed suspicions or perceptions of want of impartiality, thereby eroding the integrity of, and public confidence in, the administration of justice.

14.              With respect to judge shopping by counsel and their clients, in Schwartz Estate v. Kwinter, 2012 ABQB 389 at para. 3, the Court stated: “Judge shopping can be a dangerous practice. At its worst, it can call into question the principle of impartiality…”

15.              The appearance of Justice Paperny repeatedly assigning herself to the Applicant’s appeal matters and dismissing them without regard to her important grounds and evidence (it can not be a coincidence), particularly when there are already issues of apprehension of bias with her, and judge shopping by counsel, raises further apprehension of bias and brings the administration of justice into disrepute.

16.              A review of Justice Paperny’s many decisions on appeals with a ground of apprehension of bias suggests her “perceived predisposition” (Gashikanyi at para. 71) is to dismiss appeals with this ground, with the exception being where a judge rules in self-represented persons’ favour against defendant lawyers: Malton v Attia, 2016 ABCA 130 (Paperny decision). 

17.              Also in Attia, at para. 82 Justice Paperny stated, in support of the appellant/defendant lawyers in that case, a reasonable apprehension of bias may be found where it seems a judge has prematurely made up his mind without providing an opportunity for a party to be heard. Accordingly, in the present case a reasonable apprehension of bias was raised when she denied the within Applicant opportunity to be heard on her application for adjournment and other relief (also see Nazarewycz v Dool, 2009 ABCA 70 at para. 77; Telephone Co. v Newfoundland, 1992 SCC).

18.              Case law holds that the entire record must be examined to determine if the behaviour of a judge cumulatively creates a reasonable apprehension of bias: Miglin v Miglin, 2003 SCC 24 at para. 26. Therefore, these concerning issues are entirely relevant to the determination of reasonable apprehension of bias requiring Justice Paperny’s disqualification:

(a)   The apprehension of bias arising from the appearance of Justice Paperny repeatedly assigning herself to the Applicant’s most important appeal matters in both actions, and unfairly dismissing them without considering important grounds, facts and evidence;

(b)   The apprehension of bias arising from the appearance of opposing Respondents counsel and Respondents judge shopping for Justice Paperny’s assignment to the appeal panel;

(c)   Erroneous decision in appeal #1401-0059AC failing to remove Justice Wilson from this same case despite presence of conflict of interest, apprehension of bias, and judge shopping; her decision being later properly reversed to remove the judge, which also suggests she should not have the opportunity to make the same type of error again in the same case;

(d)   Denial of procedural fairness in both the lawyer misconduct and medical malpractice cases;   

(e)   Appearance of bias raised from her personal friendship with the medical malpractice trial judge Justice Anderson in outside personal setting witnessed by the Applicant, despite which Justice Paperny later assigned herself to the appeals from Justice Anderson’s unfair trial ruling and unfairly dismissed the appeals therefrom;

(f)    Perceived predisposition to dismiss appeals with a ground of apprehension of bias, which the present appeal of Justice Michele Hollins’ erroneous rulings involve; and

(g)   Failure to promote access to justice for self-represented persons, including for adjournment and accommodation during the pandemic, contrary to the Statement of Principles on Self-represented Litigants endorsed by the Supreme Court of Canada in Pintea v. Johns, 2017 SCC 23.

September 3, 2020

Plaintiff/Appellant application for leave to appeal, adjournment and pandemic hearing format

Below is the application of the plaintiff, referred to as the applicant/appellant in this document, seeking, among other relief, adjournment, leave to appeal of an appeal justice's interlocutory direction regarding the case management officer Laurie Baptiste's unfair refusals to file the plaintiff's amended appeal materials for the upcoming appeal hearing of Justice Michele Hollins' serious errors.

As reported in earlier blog posts, the Court of Appeal case management officer Laurie Baptiste refused to file the plaintiff's amended factum containing critical additional facts, argument and case law at the request of opposing respondents/defendants counsel Perry Mack. This is despite that the plaintiff submitted her amended factum on the October 1, 2019 deadline, albeit by email and with hardcopies prepared the next morning. Click here and here for background information on these and related matters.

It is concerning that when the plaintiff submitted the application below to the court via email (the method to submit materials during the current pandemic and, yes, the same method the case management officer Ms. Baptiste used as an excuse to unfairly deny filing of the amended factum), a clerk replied to the plaintiff indicating she could not submit the application or supporting affidavit unless she removed reference to anything but leave to appeal. 

The plaintiff had previously told the court on several occasions that this application seeking leave to appeal, adjournment and format of hearing during the pandemic was forthcoming and that she had put significant effort into it and already paid for it. Opposing counsel Mr. Mack, in fact, put the plaintiff to the task of writing a formal application for part of this relief because he unreasonably refused to consent to an adjournment or accommodate the self-represented plaintiff's unique needs during the pandemic. Mr. Mack also refused an adjournment despite that he has delayed this case significantly with his own adjournment requests. 

There is currently another issue, just learned this morning, which involves a justice assigned to hear the upcoming full appeal, Justice Marina Paperny. A recusal application, given a series of concerning issues over many years, will be posted on this blog shortly. Part of this issue involves the possibility that Mr. Mack may have engaged in judge shopping (again).

Update: It has been confirmed the appeal panel, chaired by Justice Paperny, directed the clerks to reject the plaintiff's application, below, from being filed.




“Judges and court administrators should do whatever is possible to provide a fair and impartial process and prevent an unfair disadvantage to self-represented persons.

Access to justice for self-represented persons requires all aspects of the court process to be…convenient and accommodating. …Scheduling should take into account the special challenges and needs of self-represented persons.”

-          Statement of Principles on Self-represented Litigantsendorsed by the Supreme Court of Canada in Pintea v. Johns, 2017 SCC 23

 

INTRODUCTION AND RELIEF SOUGHT

Overview

Epidemic within a Pandemic

1.                  This is the memorandum of argument of the Applicant/Appellant/Plaintiff for her application seeking, among other relief: (a) permission to appeal a single justice’s interlocutory decision originating with the case management officer’s unfair refusal to file the Applicant’s critical amended appeal materials despite that the Applicant met the filing directions, with minor reasonable deviation that was rectified immediately; and (b) adjournment and accommodated hearing format for the Applicant’s appeals 1901-0078AC & 1901-0179AC in light of the current COVID-19 pandemic.

2.                  It is well known that access to justice is the most significant challenge that courts face today, and that self-represented persons suffer the most serious prejudice when they are denied access to justice. The issue of self-represented persons now accounting for roughly half of all litigants in courts today and the access to justice issues they face has been called an epidemic.

3.                  In Pintea v. Johns, 2017 SCC 23, the Supreme Court of Canada endorsed the Statement of Principles on Self-represented Litigants which promotes access to justice for self-represented persons. Despite this decision, many judges and other justice system participants do not apply the Principles consistently which results in varied case outcomes. 

4.                  Some of these Principles which are central to the present application issues include:

·         “Self-represented persons should not be denied relief on the basis of a minor or easily rectified deficiency in their case”; 

·         “Judges should ensure that procedural and evidentiary rules are not used to unjustly hinder the legal interests of self-represented persons”; 

·         “Judges and court administrators should do whatever is possible to provide a fair and impartial process and prevent an unfair disadvantage to self-represented persons”;

·         “Access to justice for self-represented persons requires all aspects of the court process to be, as much as possible, open, transparent, clearly defined, simple, convenient and accommodating”;

·         “Scheduling should take into account the special challenges and needs of self-represented persons”; and

·         “Members of the Bar are expected to be respectful of self-represented persons and to adjust their behaviour accordingly when dealing with self-represented persons, in accordance with their professional ethical obligations… Members of the Bar may be guided by the Canadian Bar Association’s Code of Professional Conduct and the codes of each jurisdiction.”

5.                  The primary issues in the present application are related to the epidemic of self-representation and denial of access to justice experienced by the self-represented Applicant. These issues arose during the current COVID-19 pandemic and immediately before. Thus, the application issues concern an epidemic within a pandemic, and should be treated with equally heightened attention. While the pandemic is changing the way justice is administered, the Court must accommodate self-represented persons’ unique needs in the spirit of the Principles. A pandemic does not suspend access to justice rights.

6.                  The events leading to the permission to appeal application involve the Court of Appeal’s case management officer, Laurie Baptiste, refusing to file the self-represented Applicant’s amended factum with critical additional facts and argument despite that the Applicant submitted it on the directed deadline, albeit by email and with hardcopies prepared the next morning. Ms. Baptiste refused to file the amended factum at the request of opposing Respondents/Defendants counsel Perry Mack and after he read the amended factum and noted its strength. Subsequent to this, Ms. Baptiste once again failed to honour her own directions when she refused to file the Applicant’s amended list of authorities despite that Ms. Baptiste originally said the Applicant could file it instead of the amended factum.

7.                  When the Applicant applied to a single appeal justice in accordance with the Rules to rescind the unfair directions and refusals of Ms. Baptiste, The Honourable Justice Peter Martin (“the learned appeal justice”) erred in failing to allow the amended appeal materials to be filed in the circumstances. As explained in later sections of the within memorandum, the learned appeal justice’s errors originated with misapprehension of facts regarding the Applicant’s application seeking to rescind Ms. Baptiste’s direction, and were compounded by further errors including errors in law.

8.                  The secondary application issue involves the Applicant’s request for adjournment and accommodation of hearing format required for her unique needs as a self-represented person. Opposing counsel Mr. Mack unreasonably refused to consent to her requested adjournment and hearing format preference of a non-videoconference format. Without any valid reason given, Mr. Mack wrote to her: “We will oppose an adjournment.” This is also despite that Mr. Mack has delayed the entirety of this case by years with his repeated adjournment requests and prohibited judge shopping.

9.                  The self-represented Applicant will be denied her right to procedural fairness and full participation in her upcoming appeals, which are aspects of access to justice, unless (a) she is granted permission to appeal for the appeal panel to determine for themselves whether her amended appeal materials should be considered for their informed adjudication; and (b) she is granted an adjournment and appeal hearing format that is accommodating to her unique needs as a self-represented person during these extraordinary pandemic times.

Full Relief Sought

10.              The Plaintiff/Applicant/Appellant seeks the following relief for her consolidated appeals 1901-0078AC/1901-0179AC:

(a)   Permission to appeal from the learned appeal justice for the Applicant to appear before the appeal panel to hear the Applicant’s application seeking leave to file her amended factum and amended list of authorities which were denied filing by the Case Management Officer Laurie Baptiste despite that these materials were submitted in accordance with Ms. Baptiste’s directions with minor procedural irregularity of submitting the amended factum by email on the deadline, but which was rectified immediately by preparation of the factum hardcopies the next morning;

(b)   Acknowledgements stating that:

                                  i.             The Case Management Officer Laurie Baptiste advised by email correspondence on July 2, 2019 [Applicant Affidavit] that “Both parties may file combined factums dealing with both appeals of not more than 42 pages” [42 pages being the combined allowable page count for the consolidated standard appeal and fast track appeal];

                                ii.            Ms. Baptiste directed that the Applicant’s deadline to file her amended factum was October 1, 2019;

                             iii.             The Applicant submitted her amended factum by email to Ms. Baptiste and opposing Respondents/Defendants counsel Perry Mack on October 1, 2019 at 4:02pm; 

                              iv.             Mr. Mack wrote to Ms. Baptiste on October 3, 2019 seeking that Ms. Baptiste refuse filing of the Applicant’s amended factum and, thereafter, in October 8 2019 correspondence, Ms. Baptiste denied filing of the Applicant’s amended factum.

                                v.            Mr. Mack wrote in his October 3, 2019 correspondence to Ms. Baptiste that the Respondents would not be prejudiced by the Applicant filing her amended factum and, yet, Ms. Baptiste made no mention of this in her October 8, 2019 direction correspondence.

(c)   The order arising from the corrigendum decision May 7, 2020 shall be filed pursuant to Rule 9.5(2) which states an order can not be entered more than 3 months after pronouncement without the Court’s permission and on application. This relief is necessary as the learned appeal justice did not respond to the Applicant’s three letters [Applicant Affidavit] she sent him over three months requesting a corrigendum for correction in his decision, which was required before preparation of an order;

(d)   The appeal hearing presently scheduled in September 2020, is adjourned to a date in November or December 2020, or shortly thereafter, in consideration of the pending outcome of leave to appeal by this Court or, alternatively if necessary, the Supreme Court of Canada, noting that the Supreme Court of Canada resumes normal operations and lifts pandemic application timeline restrictions effective September 14, 2020. This will enable the Applicant reasonable time and opportunity to file for leave to appeal from, and receive decision from, the Supreme Court of Canada seeking to file her Court of Appeal amended materials. Alternatively, in the event permission to appeal is granted by this Court, there will be no need for the Applicant to seek leave to appeal from the Supreme Court of Canada as deference should be given to the Court of Appeal panel as they are in the best position to determine for themselves whether the amended factum and amended list of authorities should be considered for the appeal they will adjudicate;

(e)   The appeal hearing will be held by a non-videoconference format, given technical issues and other reasons, and shall proceed, preferably, in an in-person format with the parties respecting social distancing and mask protocols;

(f)    The September 2020 appeal hearing date shall be re-allocated to the purpose of the appeal panel hearing the Applicant’s permission to appeal application, if granted, and to provide direction on, among other things, the format for the appeal hearing given that the Applicant requires sufficient time for oral argument for her appeal of three related decisions each involving extensive errors made by Justice Michele Hollins and, accordingly, many grounds of appeal;

(g)   The Respondents/Defendants’ 84 pages of additional argument appended to their factum is struck, as it does not comply with factum page limits set out in the Rules and opposing counsel Mr. Mack did not seek permission to file an additional 84 pages of argument. It is an abuse of process to file a factum greatly exceeding page limits prescribed by the Rules without permission, while at the same time seeking that the case management officer Ms. Baptiste and the Court deny filing of the Applicant’s amended factum with a page count she had already received permission to file. 

THE FACTS

Proceedings below

11.              This case is about egregious lawyer wrongdoing by the Respondents/Defendants Megan McMahon, Taryn Burnett, and their law firm Gowling WLG LLP (formerly Gowling Lafleur Henderson LLP, “Gowlings”), for which a growing body of binding jurisprudence permits remedy through the inherent jurisdiction of the Court (see, for example, Quebec Director of Criminal and Penal Prosecutions v Jodoin, 2017 SCC 26). The Respondents maliciously harassed, defamed and defrauded the Applicant, unlawfully intruded upon privacy, and made misrepresentations to, and perpetrated fraud upon, the Court, among extensive further wrongdoing, for the purpose of personal and irrelevant attack on the Applicant, with intent to inflict emotional, physical and economic harm outside of their client's interest and in abuse of legal processes, leading to significant damages for which the Applicant seeks justice. All of the Respondents’ malicious, abusive and harassing applications were dismissed by the Court in the Applicant’s favour.

12.              In adjudication of the Applicant’s application for amendments and the Respondents’ application for striking, Court of Queen’s Bench Justice Michele H. Hollins egregiously and dishonestly misrepresented facts and omitted the Applicant’s causes of action, critical facts and evidence. Justice Hollins’ rulings on these applications are completely void of any meaningful analysis or application of binding appellate law. She further egregiously allowed outrageous excessive costs significantly departing from jurisprudence, and admitted she made the costs order arbitrarily and intended for the Applicant to appeal it.

13.              Justice Hollins did so while operating under serious conflicts of interest and apprehension of bias, including that at the same time of Justice Hollins’ assignment as case management judge to this case in November 2017, Respondents’ counsel Mr. Mack advised by letter December 1, 2017 that Justice Hollins is currently a Director of the Canadian Bar Foundation (CBF) and the Canadian Bar Law for the Future Fund (LFF) for which the Respondent Gowlings is legal counsel. Justice Hollins is also Council Member of the Canadian Bar Association (CBA), and recent national president of the CBA, having the self-described mandate “to serve as the face and voice of lawyers” and be “the essential ally and advocate of the legal profession”. The CBA is a partner to the separate legal entities CBF and LFF. In furthered continuance of her connection with the CBA, Justice Hollins profusely markets for, and promotes, the CBA on her social media Twitter account (and tweets she has deleted can nevertheless be found on the Tweet Tunnel website).

14.              Justice Hollins failed to make any disclosures on the record of potential conflicts of interest before hearing applications in this case and denied the Applicant fair opportunity to inquire as to, and remedy, the conflicts of interest, following a December 5, 2017 letter Justice Hollins had sent through the Court stating she would continue as case management judge and that the subject would not be entertained further. All of this is in non-noncompliance with this Honourable Court of Appeal’s decision in this same case in the Applicant’s favour, Carbone v. McMahon, 2017 ABCA 384, which sets out mandatory disclosure requirements by judges where there are potential conflicts of interest, now called the “Carbone principle”: Kissel v Rocky View (County), 2020 ABQB 406 at paras. 166 and 171.

The Court of Appeal interlocutory applications

15.              Some of these facts are contained in the Applicant’s application to rescind the case management officer Ms. Baptiste’s refusal to file her amended factum [Applicant Affidavit – Exhibit “A”], and the Applicant’s application to rescind the case management officer Ms. Baptiste’s refusal to file her amended list of authorities [Applicant Affidavit – Exhibit “B”]. These facts are repeated here to provide context and for the benefit of the appeal panel, should permission to appeal be granted. The full facts of these application matters are contained in the original applications.

16.              The Applicant required extensions to file her factum for Justice Hollins’ three related decisions in the timeframe normally allotted for one appeal, and she faced a number of issues not uncommon for a self-represented person. This included circumstances beyond the Applicant’s control, technical issues, and personal matters. The Applicant provided reasonable explanations.

17.              The Applicant filed her factum on September 20, 2019. Her proposed amended factum [Applicant Affidavit – Exhibit “E”] provides further critical facts, argument and case law for the important appeal issues. The deadline for the amended factum was October 1, 2019. On October 1, 2019 at 4:02pm the Applicant emailed it to the case management officer Laurie Baptiste and Respondents’ counsel Perry Mack, and asked if it could be accepted in softcopy at this time with printed hardcopies to be filed the next morning [Applicant Affidavit]. Seven copies of the amended factum, with minor clarifying adjustments from the amended factum emailed October 1, were printed the morning of October 2, 2019 with an additional expense to the Applicant of $214.42, evidence of which the Applicant emailed to Ms. Baptiste and Mr. Mack [Applicant Affidavit].

18.              After Mr. Mack read the Applicant’s amended factum circulated October 1, 2019 and noted its strength, he emailed correspondence October 3, 2019 opposing its filing, largely stating that the Applicant had already received extensions. His correspondence admitted the Respondents would not be prejudiced by its filing. This is because they have already read the amended factum and benefitted from having knowledge of it from which to strategically prepare their own reply factum which is due December 2, 2019. Mr. Mack’s letter states in part [Applicant Affidavit]:

“To be clear, we do not assert any specific prejudice to our clients that may arise from the granting of this latest request for indulgence. We assume that if the request is to be granted there would be a commensurate extension to the Respondents’ filing requirements. There is of course no scheduled hearing date for the appeals.”

 

19.         On October 8, 2019 at 5:36pm, the case management officer Ms. Baptiste emailed correspondence denying filing of the Applicant’s amended factum. Ms. Baptiste ignored various relevant facts and misstated facts [Applicant Affidavit].

 

20.         It is correct that the Applicant requested a number of extensions, which is due to issues encountered, not uncommon for a self-represented person also under the pressure of preparing appeal materials for three decisions during the timeframe normally allotted for one. The Applicant requested short extensions of mostly one or two days and in hindsight it would have made sense to request one longer extension to accommodate for issues that could arise for a self-represented person.

 

21.         The Respondents have a history of opposing reasonable extensions required by the Applicant, necessitating applications to justices of this Court which were granted. For example, the Respondent Megan McMahon opposed a factum extension in the underlying medical malpractice matter which was required because the trial judge Charlene Anderson would not release the oral trial decision transcript to the Applicant despite that three months had passed since the Applicant ordered it. This Court granted the Applicant’s application for the factum extension on September 11, 2014 [Applicant Affidavit].


22.         With respect to the second unfair denied document filing, on December 5, 2019 Ms. Baptiste refused to file the Applicant’s amended list of authorities, despite that Ms. Baptiste’s October 8, 2019 letter advised the Applicant could file a list of authorities instead of the Applicant’s proposed amended factum. Ms. Baptiste stated it would have had to have been filed by October 15, 2019. The Applicant could not have previously considered solely filing a list of authorities instead of her amended factum by October 15, 2019 given her stated intention on October 8, 2019 to make an application before a Justice to review Ms. Baptiste’s direction concerning the amended factum. [Applicant Affidavit].


23.         The Applicant simply wished to ensure the appeal panel has at minimum a list of authorities she relies on in advance of the appeal hearing. Several unrelated decisions of this Court rejecting appeals noted that, as a factor, an authority was not provided on a given issue.


24.         The Applicant applied to a single appeal justice to rescind the unfair filing refusals by Ms. Baptiste, pursuant to Rules 14.36(3) and Rule 14.73(b). On December 4, 2019 the learned appeal justice denied the Applicant’s application without providing concrete reasons. The vague reasons that were given suggested something to the effect of the applicant not meeting a deadline or factum page direction, which is not correct as the Applicant submitted the amended factum on the October 1, 2019 deadline, albeit by email and with hardcopies prepared the next morning, and according to Ms. Baptiste’s July 2, 2019 direction advising both parties could file 42-page amended factums as the two appeals were combined [Applicant Affidavit, Exhibit “H”]. The only deviation from procedural rule was that the Applicant sent her amended factum on the deadline by email, but she immediately rectified the issue of absence of hardcopies by preparing them the next morning before Ms. Baptiste denied them. There is no reference to these important facts in the learned appeal justice’s decision.


25.              The learned appeal justice further denied the Applicant’s application to rescind Ms. Baptiste’s direction refusing to file the Applicant’s amended list of authorities. No reasons were given by the learned appeal justice in respect of this particular application. He simply gave a blanket statement indicating her 96 amended authorities could not be filed. Thus, it is submitted that this application, which the Applicant paid for, was not adjudicated pursuant to the Rules.

26.              The Applicant wrote to the learned appeal justice several times over the three following months after the decision, seeking corrections and clarification by way of corrigendum, but there was no response by the learned appeal justice and it was necessary for the Applicant to bring this issue to the Chief Justice’s attention [Applicant Affidavit], at which point the learned appeal justice issued a corrigendum correcting some of the errors. By the time the corrigendum was issued in May 2020, it was out of time to file the order for the decision pursuant to Rule 9.5(2), which states an order can not be entered more than 3 months after pronouncement without the Court’s permission and on application.

27.              The Applicant believes it is critical for the appeal panel to have her amended appeal materials for informed adjudication. Accordingly, after the corrigendum issuance in May 2020, the Applicant ordered the transcript of proceedings for the December 4, 2019 hearing in preparation for her application for permission to appeal the learned appeal judge’s decision to the appeal panel. The Applicant wishes for it to be noted she observed a considerable number of discrepancies from the actual words spoken at the proceedings, with some sentences omitted from the transcript. The Applicant raised some of the discrepancies with Transcript Management Services but no corrections were made.

THE LAW AND ARGUMENT

Permission to Appeal

28.  The test governing a permission to appeal application under Rule 14.5(2) is whether there is:

               (a)            a question of general importance;

               (b)            a possible error of law, principle, or jurisdiction;

               (c)            an unreasonable exercise of discretion; or

               (d)            a misapprehension of important facts.

 

29.              It is respectfully submitted that there are questions of general importance supporting permission to appeal and that the learned appeal justice erred in all criteria under the test.

Questions of General Importance

30.              There are two questions of general importance. Currently, there is significant inconsistency in the application of the Principles stated in the Statement of Principles on Self-represented Litigants by judges and court staff, resulting in different outcomes in similar circumstances where there are minor errors or procedural irregularities that can be easily rectified. This creates misunderstood expectations and perceived unfairness by self-represented persons. Clarification of these questions of general importance will both assist this Court in consistently applying the Principles in the future where there are minor errors or procedural irregularities, and set reasonable expectations for self-represented persons so that they are clear on their obligations and when the Court may accommodate them so that they are not denied procedural fairness and, thus, access to justice.    

31.              Question of General Importance #1: To what extent should the Court accommodate self-represented persons with respect to minor errors or procedural irregularities that can be easily rectified, so that the Court is properly applying the following Principles from the Statement of Principles on Self-represented Litigants endorsed by the Supreme Court of Canada in Pintea v. Johns, 2017 SCC 23?:

(a)   “Self-represented persons should not be denied relief on the basis of a minor or easily rectified deficiency in their case”;

(b)   Judges should ensure that procedural and evidentiary rules are not used to unjustly hinder the legal interests of self-represented persons”; and

(c)   “Judges and court administrators should do whatever is possible to provide a fair and impartial process and prevent an unfair disadvantage to self-represented persons.”

32.              It is submitted the answer to Question #1 should be the Court should accommodate all self-represented persons on all minor errors and reasonable deviations of procedure that can be easily rectified, to ensure they are not denied procedural fairness and access to justice. The exception should be where a self-represented person has clearly not made efforts to meet their obligations under the Rules. Where a self-represented person is unclear on their obligations under the Rules, clarification should be provided along with the opportunity to correct the deficiency with appropriate accommodation granted by the Court. Further, where a minor error or procedural irregularity can not be easily rectified, the consequence should not be exceedingly disproportionate.

33.              Question of General Importance # 2: Should the Appellant’s submission of her amended factum to the case management officer Laurie Baptiste and opposing Respondents/Defendants counsel Perry Mack on the directed deadline of October 1, 2019, albeit by email and with hardcopies prepared the following morning, qualify for the accommodation in the specified Principles in Question of General Importance #1, with the result being the amended factum should be permitted and, if not, why?

34.              While this question states facts specific to the case at hand, it expands on the first question of general public importance and therefore it, too, has broad application that transcends the immediate case. The Applicant submits the answer should be “Yes”. There was a minor and reasonable deviation from court procedure, being that the Applicant submitted the amended factum by sending it as an attachment in an email to Ms. Baptiste and Mr. Mack, rather than filing it in hardcopy format because it could not be professionally printed in time due to a miscalculation by the Applicant on expected printing time. The most important factors are that the Applicant made efforts to meet court procedure by submitting the amended factum electronically on the deadline of October 1, 2019 as shown by the evidence [Applicant Affidavit], and the matter of hardcopies for filing was easily rectified when the Applicant promptly had seven hardcopies of the amended factum prepared the following morning (at significant expense to her), and before Ms. Baptiste denied its filing at opposing counsel Mr. Mack’s request. The Applicant made sure she met all prior filing deadlines for appeal documents. It is also significant that Mr. Mack read the Applicant’s amended factum and used it to strategically prepare his reply factum, clearly putting the Applicant at an unfair disadvantage as she could not rely on her own amended factum while Mr. Mack and the Respondents could. Further, Mr. Mack had admitted there was no prejudice to the Respondents if the Applicant’s amended factum was filed [Applicant Affidavit], yet Ms. Baptiste conveniently ignored this. The effect of denying filing of the Applicant’s amended factum has the disproportionate serious consequence of the Applicant being denied full participation in her appeal and the appeal panel not having this critical material for informed adjudication.

Misapprehension of important facts

35.              It is respectfully submitted the learned appeal justice erred by misapprehending important facts, when he failed to acknowledge all of the significant and specific errors made by Ms. Baptiste the Applicant pointed out in her memorandum of arguments for the applications.

36.              The learned appeal justice misapprehended important facts on the Applicant’s application seeking to rescind Ms. Baptiste’s direction refusing to file her amended factum. Ms. Baptiste had earlier advised the parties in email correspondence dated July 2, 2019 that “Both parties may file combined factums dealing with both appeals of not more than 42 pages” [Applicant Affidavit] because it was decided the two appeals would proceed together. 42 pages is the combined page count for the standard appeal (max. 30 pages) and the fast track appeal (max. 12 pages). At the December 4, 2019 hearing before the learned appeal justice, he incorrectly stated the purpose for the application hearing, “You did not have a right to file an amended factum of 42 pages. That's why we're here today. That's what we're here to discuss.” [Transcript of proceedings p. 8, lines 37-39]. The Applicant told him that Ms. Baptiste told the parties they could file 42-page amended factums as this was the combined page count for the standard and fast track appeals [appears to be omitted from transcript]. The learned appeal justice replied he did not know this [appears to be omitted from transcript].

37.              The learned appeal justice discussed at length his disapproval of a 42-page amended factum and stated it should be more concise, disregarding that the case management officer in fact directed the factums for the parties could be 42 pages. The Applicant tried to explain to him that the facts and argument that were in the amended factum were primarily to provide additional critical facts, argument and case law for the amendments, striking and costs application, and that without this content the factum appeared to be primarily about the recusal application issues. The focus of the appeals is not just the recusal application; all of the application errors raised equally important grounds.

38.              Further, although the Applicant’s amended factum may not be concise or polished by lawyer standards, it does not need to be. She is self-represented, has no legal training, had to deal with Justice Hollins’ three separate egregiously unfair decisions in the timeframe normally allotted for one appeal, and found it challenging to deal with the enormity of the serious errors in three appeals within the timeframe normally given for one appeal, and in circumstances expected by a self-represented person.

39.              The learned appeal justice further erred in important facts when he minimized the necessity of case law in a factum and made statements to the effect that judges know the case law and do not need it presented to them in appeal materials, which is evident from the transcript. The Applicant respectfully disagrees as, while some judges may not prefer to examine case law extensively, other judges rely more heavily on case law and this varying style is reflected in judges’ decisions.  

Error of law, principle, or jurisdiction

40.              It is respectfully submitted the learned appeal justice erred in law and principle when he failed to properly apply these Supreme Court-endorsed Principles in the Statement of Principles on Self-represented Litigants to ensure the Applicant was not denied access to justice:

·         “Self-represented persons should not be denied relief on the basis of a minor or easily rectified deficiency in their case”;

·         “Judges should ensure that procedural and evidentiary rules are not used to unjustly hinder the legal interests of self-represented persons”; and

·         “Judges and court administrators should do whatever is possible to provide a fair and impartial process and prevent an unfair disadvantage to self-represented persons.”

41.              The Applicant corrected the minor deficiency of submitting the amended factum by email instead of hardcopies which she prepared the next morning. The learned appeal justice’s denial of filing the Applicant’s amended factum and amended list of authorities was unfair and the disproportionate consequence that the appeal panel does not have the information before them for informed adjudication can result in an unfair outcome.

42.              It is also an error of law to deny procedural fairness.  It is the Applicant’s procedural right to put her important amended appeal materials before the appeal panel for informed appeal adjudication.

43.              Failing to accommodate a self-represented person is a matter of procedural fairness: Pintea v. Johns, 2017 SCC 23.

44.              In Trial Lawyers Association of British Columbia v. British Columbia (Attorney General) – 2014 SCC 59, the Supreme Court of Canada stated:

 I agree with the trial judge that courts must be careful, in situations involving self-represented litigants, not to appear to refuse relevant evidence (para. 19).

45.              Further, the learned appeal justice erred in jurisdiction by making statements in his decision that he has never seen 20 grounds of appeal, as if this was somehow a reason to deny filing of the amended factum. A thorough review of the Applicant’s Extracts of Key Evidence, her amended factum and amended list of authorities makes clear Justice Michele Hollins’ errors are egregious and extensive and that the number of grounds of appeal put forward by the Applicant is entirely reasonable. It is up to the appeal panel to make determinations on the grounds of appeal in the circumstances. It is also submitted that the learned appeal justice erred in jurisdiction by assuming to determine what the appeal panel would want or need to see for the appeals. Again, this determination must be made solely by the appeal panel adjudicating the appeals.

46.              It is a further error of law that the learned appeal justice did not adjudicate the Applicant’s second application seeking to file her amended list of authorities. Instead he made a blanket statement denying the filing without any regard for the Applicant’s submissions. An application must be adjudicated by a justice in accordance with the Rules of Court.

Unreasonable exercise of discretion

47.              It is respectfully submitted it was an unreasonable exercise of discretion for the learned appeal justice to refuse filing of the amended factum as the Applicant submitted it on the directed October 1, 2019 deadline by email and corrected the procedural deficiency by preparing hardcopies the next morning. It is a disproportionate consequence to deny a fair and informed appeal adjudication because of a minor procedural deficiency which was easily and immediately rectified.

48.              It was further an unreasonable exercise of discretion to award costs against the Applicant when she was simply seeking to correct Ms. Baptiste’s unfair filing refusals. The Applicant reasonably met all filing directions for her amended factum and amended list of authorities and she should not be penalized with costs because Ms. Baptiste refused to honour her own directions.

49.              In addition, it appears from the transcript of proceedings and the vague reasons in his decision that a reason the learned appeal judge would not allow filing of the amended factum is he personally disagreed with a 42-page length factum. However, the maximum page length of 42 pages for the combined factums for both parties was directed by Ms. Baptiste and the Applicant was simply following her instructions.

50.              The fact that a complete and thorough factum is critical to an appeal is also confirmed in the recent May 21, 2020 Fireside Chat video wherein the Honourable Chief Justice Fraser speaks with the Advocates’ Society about the Court’s response to the COVID-19 pandemic, and also reviews continued key aspects of appeals, including that the factum is the most important argument to an appeal and that the appeal panel will have read it in advance of the hearing and formed conclusions based on it.

51.              It is also noteworthy that email and fax submission of appeal documents is the only filing method allowed by this Court during the pandemic. Had the pandemic started a few months earlier, the submission of the Applicant’s amended factum by email would have been consistent with the new norm. Further, this Court recently announced its new electronic filing system called CAMS is currently being implemented, which digitizes appeal documents in electronic form.

Additional considerations warranting filing of the amended appeal materials

52.              The most important factor in any decision is the interests of justice. The Applicant will be clearly prejudiced if the appeal panel does not have her amended appeal materials before them for informed adjudication of the appeal issues. It also highly prejudicial and contrary to the interest of justice for Mr. Mack to have the ability to rely on the Applicant’s amended factum for strategic preparation of his reply factum, while the Applicant can not rely on her own amended factum.

53.              It must be noted that a new decision made this year is highly relevant to the Applicant’s appeal matters and warrants that it should be allowed as part of the Applicant’s amended list of authorities [Applicant Affidavit – Exhibit “J”]. A decision from the Office of the Information and Privacy Commissioner (OIPC) found Gowlings guilty of a privacy offence for unlawfully obtaining an opposing litigant’s credit report. The lengthy decision also makes clear it rejected Gowlings' purported reason for obtaining the opposing litigant's credit report. It is the Applicant’s understanding the Gowlings lawyer responsible for this offence is Taryn Burnett [Applicant Affidavit]. The circumstances are almost identical to the Respondents/Defendants Gowlings and Ms. Burnett’s unlawful obtaining of the Applicant’s credit report which involves significant issues to be dealt with on appeal in order to prevent Justice Hollins’ irresponsible decision from putting all citizens’ private credit and financial information at risk. Justice Hollins completely ignored the Applicant’s intrusion upon seclusion pleadings and evidence and the Respondents’ complete lack of any evidence.

In the P2020-03 - Case File Number 003980 decision against Gowlings [Applicant Affidavit-Exhibit J, Authority #97], the OIPC stated in part:

[para 151] Taking all of the foregoing circumstances into account, and the arguments of the parties, I find that the Organization’s collection of the credit report was not reasonable for the purposes of a legal proceeding, and that it did not have authority to collect the Complainant’s personal information in the credit report without consent under section 14(d). 

[para 163] ...[C]ollecting personal information from a reporting agency outside of the circumstances enumerated in section 44 of the CPA is prohibited and constitutes an offence. As I have found that the credit report was obtained in circumstances in which this was not permissible under the CPA, and would constitute an offence, it seems obvious to me that the information was not collected to a reasonable extent.

[para 164]     Therefore I find that the Organization collected the Complainant’s personal information in contravention of section 11(2).

[para 165]     Since the Organization collected the Complainant’s personal information beyond a reasonable extent, it follows that any subsequent uses and disclosures were also beyond a reasonable extent. I find that the Organization used and disclosed the Complainant’s personal information in contravention of sections 16(2) and 19(2).

54.              It should also be noted that the OIPC made two decisions in the Applicant’s favour against Gowlings [Applicant Affidavit, Exhibit "J", Authority Nos. 84 & 85] in privacy legislation matters relating to the Applicant’s intrusion upon seclusion court claims. These OIPC decisions are Section 37 Decision #003172, which ordered Gowlings to respond to the Applicant’s access request for records containing, and relating to, her credit and financial personal information, which Gowlings sought to refuse; and OIPC Breach Notification Decision P2017 ND 115 003332.

Adjournment and Hearing Format

55.              We are in extraordinary times with the COVID-19 pandemic and the Court must be flexible with self-represented persons and accommodate with comfortable hearing formats and adjournments where necessary to meet their unique challenges.

56.              Granting the self-represented Applicant an adjournment and granting her request for an in-person hearing format is also consistent with the Supreme Court of Canada-endorsed Statement of Principles on Self-represented Litigants, which states with respect to scheduling accommodation of self-represented persons:

Access to justice for self-represented persons requires all aspects of the court process to be…convenient and accommodating. …Scheduling should take into account the special challenges and needs of self-represented persons.

 

57.              The Court’s letter of August 13, 2020 regarding hearing formats indicates that a party to an appeal can request an in-person hearing format and may also request an adjournment. The Court should consider each request on a case by case basis. It is appropriate to grant an in-person format in the present case, where the parties can observe physical distancing and mask pandemic protocols.

58.              An adjournment is required and a videoconference hearing format will not work for the Applicant due to technical [Applicant Affidavit] and other issues. A hearing format that is not in-person will be unfamiliar and cumbersome for her. The Applicant does not feel comfortable presenting in a hearing format of videoconference or teleconference format. The appeal hearing is extremely important to the Applicant and she should not be subjected to stresses of presenting in an unfamiliar hearing format that is uncomfortable for her that could negatively affect her presentation and therefore the appeal outcome. There are also issues regarding noise that are out of the Applicant’s control favour an in-person hearing over a videoconference or teleconference format. There are also no geographical limitations requiring a remote hearing; both parties can attend in person.

59.              It is significant that the Applicant’s appeal hearing is scheduled for the first day of appeal hearings in this city, after the Court’s return from summer hiatus. It is unfair to implement new hearing technology with videoconference and teleconference formats of appeal with a self-represented person. There may be several technology glitches that need to be sorted out with an actual appeal and now is not the time for experimentation with a self-represented person.

60.              In a recent article about improving the justice system in the wake of COVID-19, the former Chief Justice of the Supreme Court of Canada Beverley McLachlin expressed optimism about the use of technology while also cautioning that virtual environments can create problems for access to justice (“Access to Justice: Visionary thinking to update a legacy system”, Lawyers Daily, 12 May 2020). She stated:

We have learned that while technology is invaluable, we need to be smart about how we use it. Technology can actually be an impediment to people getting justice if they don’t have a computer or the bandwidth to use it. Some things still are best done in a room with all the players face to face. Using video links can pose issues for privacy and press access to judicial proceedings.

We need to think through what needs to be done in real courtrooms, and what can be dealt with virtually. When we go virtual, we need to be careful that we are not creating new problems or undermining core principles of the justice system. We can’t just blindly digitize existing processes in the hope it will make things more efficient. We need to think through how it will work on the ground and what new problems it may create. 

61.              While teleconference would be preferred over videoconference for the Applicant, it is important that the applicant be able to see the judges. Even if the Applicant did not have technical issues, videoconference would not achieve this properly because it would be too difficult to observe  three judges in different “windows”, an issue Chief Justice Fraser mentioned in the Fireside Chat video is a challenge with a videoconference format even for lawyers. Certainly, if there are challenges for lawyers with the new videoconferencing format, it will be even more challenging for self-represented persons.

62.              Further, it would be a denial of procedural fairness and due process to refuse an in-person hearing in the circumstances.

63.              This Court recently announced electronic hearings will continue until at least November 1, 2020. This implies hearings formats will be reviewed at that time. It is possible that it will be determined at that time that in-person hearings can be expanded and the Applicant prefers a hearing date in November or December 2020, as she earlier advised Mr. Mack.

64.              This Court has allowed other cases to be adjourned due to the pandemic. This flexibility must be offered to self-represented litigants who stand to be most adversely impacted by a radically changed appeal hearing format. Adjournment can not be denied because opposing counsel seeks to put the Applicant at an unfair disadvantage, as in the present case.

65.              In addition, the Applicant requires an adjournment in order that she be able to pursue her leave to appeal rights seeking to have the appeal panel have her amended appeal materials before it for informed adjudication. There is a significant risk that if the appeal panel does not have the amended appeals before them there will be an unfair outcome. If permission to appeal is not granted by the learned appeal justice, she should have the opportunity to alternatively seek leave to appeal from the Supreme Court of Canada, which lifts pandemic suspension of application time limits, including for leave to appeal, on September 14, 2020. If the learned appeal justice does grant leave to appeal to the appeal panel, it would not be necessary for the Applicant to seek leave to appeal from the Supreme Court in any event, as the appeal panel is in the best position to determine the materials it should consider for the appeals it is adjudicating.

66.              Some law firms have appropriately recognized the unique challenges faced by self-represented litigants for remote video hearings and acknowledged they be accommodated. The Bennett Jones paper about videoconferencing technology surrounding the pandemic, “Imagining the Ideal Video-Conferencing Solution for Hearings, Arbitrations, Mediations, Depositions and Corporate Meetings paper”, May 2020, states in the “Self-represented Litigants” section:

Despite their wide diversity of backgrounds, self-represented litigants are consistently overwhelmed by court procedures…Online and virtual platforms do not guarantee improvements for self-represented litigants in navigating the court process…Existing online resources—which may include an abundance of rules, checklists, and guidance documents for each step in the litigation process—require a level of understanding and knowledge to be useful. Resources and literacy, both legal and technological, stand to affect a self-represented litigant’s substantive case outcome. [Emphasis added.]

The paper further states in the “Best Practices” section that lawyers should be flexible, and accommodating, and respect the challenges of self-represented litigants:

Lawyers: Civility – Cooperation – Collaboration

Counsel bear the following obligations to ensure the just, fastest, and least costly resolution of matters in the context of electronic hearings:

 

To be flexible and to accommodate at all times, where such accommodation does not affect the merits of the case or result in prejudice to the client’s rights, technical difficulties and other challenges arising from working from home, and the unique challenges faced by self-represented litigants;

67.              Unfortunately, opposing counsel Mr. Mack has demonstrated he is not amenable to practicing this civility or accommodation where unique challenges are faced by self-represented litigants. When the Applicant wrote to Mr. Mack about some of her concerns with respect to a videoconference format and with respect to adjournment being required in part due to the learned appeal justice’s delay with the corrigendum which affected her leave to appeal timeline with the present appeal hearing date in mind, and asked for his consent for an adjournment and also for a non-videoconference format, he refused and replied without any valid reason: “We will oppose an adjournment,” thus putting the Applicant to the task of making the within application for adjournment and hearing format. Thereafter, the Court wrote to the parties on August 13, requesting their positions on any adjournment and appeal hearing format. Mr. Mack wrote to the Court on August 17 requesting the hearing be scheduled on the same date and by videoconference, with no mention that the Applicant earlier requested his consent for the opposite. In a variety of circumstances, Mr. Mack has sought to put the self-represented Applicant at a disadvantage.

68.              It is also significant that Mr. Mack has been granted numerous adjournments for the Respondents in the course of the proceedings, including at this Court. Mr. Mack’s significant delays and adjournments are indicated in the Applicant’s amended factum. Mr. Mack can not now claim he wants to move things along and refuse a necessary adjournment in these extraordinary pandemic times, when he has been responsible for significant delays in this case The Applicant requests a short adjournment to November or December 2020, which will also provide her with sufficient opportunity to pursue leave to appeal. The Respondents will not be prejudiced by a short adjournment.

69.              In Toronto-Dominion Bank v. Hylton, 2010 ONCA 752, the Ontario Court of Appeal stated the fact the appellant was self-represented is an important factor for an adjournment request. At para. 40 the Court noted there was no history of delay in the proceedings on the part of the appellant and that the respondents in fact caused delay. The Court further stated at para. 39:

Once again, the fact that a party is self-represented is a relevant factor.  That is not to say that a self-represented party is entitled to a “pass”.  However, as part of the court’s obligation to ensure that all litigants have a fair opportunity to advance their positions, the court must assist self-represented parties so they can present their cases to the best of their abilities.  Linhares de Sousa J. provided a helpful list of ways to assist self-represented litigants in Kainz v. Potter (2006), 2006 CanLII 20532 (ON SC), 33 R.F.L. (6th) 62 (Ont. S.C.), at para. 65:

[N]umerous Court decisions have reiterated the principle again and again, that self-represented parties are entitled to receive assistance from an adjudicator to permit them to fairly present their case on the issues in question.  This may include directions on procedure, the nature of the evidence that can be presented, the calling of witnesses, the form of questioning, requests for adjournments and even the raising of substantive and evidentiary issues. [Emphasis in cited original.]

70.              With respect to the current pandemic, Carleton Condominium Corporation No. 476 v. Wong, 2020 ONCA 244, the Ontario Court of appeal noted there was litigation advantage to a party with a videoconference or teleconference format, and directed an alternative appeal format that was amenable to both parties:

I have decided to order that the appeal proceed in writing rather than by remote oral hearing to ameliorate any litigation advantage that the respondents might have if a full, remote oral hearing is ordered…In these circumstances, it would give the respondent a litigation advantage to conduct a full oral hearing, even by teleconference, since the respondent is not affected by similar limitations…Similarly, that litigation advantage would arise for similar reasons if the parties were now invited to supplement their existing written submissions with further written arguments.

71.              Also, with respect to hearing format during the current pandemic, in Miller v. FSD Pharma, Inc, the Court found there were due process concerns with a videoconference format and expressed its discomfort requiring counsel to proceed where he or she perceives that they may not be able to present their case as effectively as they would in person. The Court ordered an in-person hearing in the circumstances:

Plaintiff’s counsel do not want to put their client and putative class members to that risk in what would be a rather novel format for a complex and lengthy motion with a heavily documented record….I would not want to hold a hearing that in its very format raises due process questions for whichever party ends up being unsuccessful. I admire Defendant’s counsels’ enthusiasm, and would be willing to conduct the hearing via videoconference if both sides were willing to do so. However, I do not think it appropriate to compel the moving party to proceed under conditions where Plaintiffs’ counsel perceive that they may not be able to present the case as effectively as they would in person.

72.              Whether an adjournment is allowed is a matter of judicial discretion. However, as the Supreme Court indicated in R v Barrette1976 CanLII 180 (SCC) the right of review in such circumstances is “wide when the consequence of the exercise of discretion is that someone is deprived of his rights, whether in criminal or in civil proceedings.”

 

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